Most products sold by IMG-AUTOMARKET.COM qualify for free exchange or replacement if product were damaged during shipping within 5 days from the date you received your order. Please simply reply to our email [email protected] to process your return. The product must be in its original condition, unused and in its original packaging. If we do not receive your return in its original condition, a restocking fee charge of 34.99$ will be deducted from your refund. Returns other than for exchange or replacement will be assessed a fee of $34.99 which will be deducted from your refund. We do not refund any freight or shipping charges. This policy applies for all orders at our store.
We do not accept returns or exchanges for any products after 30 days from the date your order ships.
UNDELIVERABLE AND REFUSED PACKAGES
If a delivery is refused for any reason or considered undeliverable due to an invalid shipping address, you will be charged a penalty that may include, but not limited to extra shipping charges. Please proofread your order information before finalizing.
We need the original packaging to be intact. Returned items in marked or damaged boxes may be refused by the post office or our warehouse. To avoid this, place your return item in a box or wrap it to ensure its safety during the shipping process. We apologize for any inconvenience.
Carefully review your shipping and billing information for accuracy before submitting your order. Once an order has been placed, it cannot be changed or cancelled.