Return policy

IMG AUTOMARKET Ultimate

 **Hassle-Free Return Policy** At IMG AUTOMARKET, our mission is to provide not only the best products but also the best shopping experience possible. We understand that sometimes, a product may not meet your expectations, and we believe that returning it should be as effortless as purchasing it. That's why we've crafted our Ultimate Hassle-Free Return Policy. 

 **Extended Return Period** 

-Enjoy a generous 45-day return window for all purchases. We want you to feel confident in your decision, so take your time to ensure your purchase is perfect for you. 

 **Free, Easy Returns** 

-Free return shipping on all items, with no minimum purchase required. Simply use the prepaid return label included with your order. 

 **No-Restocking Fees** 

-You will never be charged a restocking fee if item returned in new condition regardless of the reason for the return. We want you to shop with peace of mind.

 **Instant Refund Options**  

-Choose an instant refund to your original payment method for your continued support. 

 **Convenient Return Methods** 

-Return items by drop them off at any of our carrier locations stores or partner locations—whichever is most convenient for you. 

 **24/7 Customer Support** 

- Our dedicated customer service team is available 24/7 to assist with your return process or answer any questions. 

 **Exchange Simplicity** 

- Want a different color or size? Exchange requests are processed immediately, and we'll ship your new item even before we got your return the original one. 

 **Extended Holiday Returns** 

- All purchases made between November 1st and December 31st can be returned until January 31st if item in new/never used condition giving gift recipients ample time to make decisions. 

 **Transparent Process**

 - Stay informed with real-time updates. From the moment you request a return to when your refund is processed, we'll keep you in the loop.  

**No Questions Asked** - We trust our customers. You don't need to provide a reason for your return. We accept all items back, no questions asked, as long as they're in their original , new , never used condition.

**Quality Guarantee** 

- All products come with a one-year warranty. If anything goes wrong, we'll repair, replace, or refund your item—your choice. **Responsible Use of Returns** - To ensure we can continue offering these generous terms, we monitor return activity for abuse but rest assured, responsible returns are always welcomed. 

 **Your Feedback Matters** 

- We encourage you to provide feedback on returned items. This helps us improve our products and services. **How to Initiate a Return** 1. Visit our online Returns Center or contact our customer service. 2. Select the items you wish to return and choose your preferred return method. 3. Pack the items securely and attach the provided prepaid return label. 4. Send off your items or drop them off at a convenient location. 

 **Note**

While we aim to make our returns process as easy as possible, IMG AUTOMARKET reserves the right to refuse returns or exchanges in cases of suspected fraud or abuse. Thank you for choosing IMG AUTOMARKET. We're committed to ensuring that every part of your shopping experience is exceptional.